From Mess:
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To Puzzle:
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What MA is good for?
In his book “Redesigning the Future”, Russell Ackoff has defined 3 levels of complex problems. They are
Mess : which is a complex issue and does not have a well-defined structure. The complex issues deal with different interacting aspects of the same problem but all these aspects are dealt as a whole.
Problem: It is has a defined structure or form unlike the mess. At the same time it does not have a single, clear-cut solution. The alternative solutions depended on future outcomes and “Since we may not know these things yet, we have to leave the problem's solution open to different hypotheses about how the future might turn out”.
Puzzle: It is a well defined structured problem with a specific solution.
MA was developed to work at the unstructured level of messes and turn them into structured puzzles. To complete the structural change, initially we generate alternative solutions depending on our input-output model and on different hypothesized conditions. This is achieved through a process of cross-consistency assessment: all the parameters corresponding to different dimensions are pair-wise compared with one another. During comparison, “a judgment is made as to whether – or to what extent– the pair can coexist, i.e. represent a consistent relationship. Note that there is no reference here to causality, but only to internal consistency”. The inconsistencies are of 2 types: a) purely logical (based on nature o concepts) and b) empirical constraints (judged as highly improbable on empirical grounds). The resultant morphological field becomes a highly flexible and dynamic in this outcome space, as any input can be combined with any input to obtain a totally new output or outcome.
Advantages of MA:
It has a much more structured approach which helps to integrate inputs of different dimensions and helps to identify new relationships or configurations. As a structured process, this method demands that parameters be clearly defined. Ill-defined parameters are immediately evident when assessed for internal consistency.
This method may bring in conservative bias, if very satisfied people are choosen for survey. So, experienced facilitation is required for proper sample survey and further cross-consistency analysis.
References:
1) Retrieved September 7,2008 from http://en.wikipedia.org/wiki/Corporate_strategy
2) Retrieved September 7,2008 from http://en.wikipedia.org/wiki/Morphological_analysis_(problem-solving)
3) Adapted from the paper "Fritz Zwicky, Morphologie and Policy Analysis",
presented at the 16th EURO Conference on Operational Analysis, Brussels, 1998, Tom Ritchey, 2002-2008 ,Retrieved September 7,2008 from http://www.swemorph.com/ma.html
4) Adapted from a paper presented at the 9th International Command and Control Research and Technology Symposium Copenhagen – September 14-16, 2004,Tom Ritchey ,Retrieved September 7,2008 from http://www.swemorph.com/pdf/iccrts1.pdf
5) Adapted from an Article for the UN University Millennium Project:Futures Research Methodology Series,Tom Ritchey, 2005-2008, Retrieved September 7,2008 from http://www.swemorph.com/pdf/futures.pdf
6) Adapted from an address to the Swedish Parliamentary IT Commission, Stockholm, December 2002, Tom Ritchey, 2003-2006, Retrieved September 7,2008 from http://www.swemorph.com/pdf/it-webart.pdf